Privacy Policy

Last updated: September 2026

Introduction

mist-vector ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.

Information We Collect

We may collect the following types of personal information:

• Contact information such as name, email address, and postal address
• Professional information including company name and job title
• Enquiry details and correspondence history
• Technical information including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries and provide requested services
• To communicate about bookings, schedules, and service delivery
• To improve our website and services based on usage patterns
• To comply with legal obligations
• To protect our legitimate business interests

Legal Basis for Processing

Under UK data protection law, we process personal information based on:

• Consent where you have given clear permission
• Contract performance when processing is necessary for service delivery
• Legal obligation when required by law
• Legitimate interests where processing benefits our business without overriding your rights

Data Sharing

We do not sell personal information to third parties. We may share information with:

• Service providers who assist in operating our business
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for three years following last contact. Financial records are retained for seven years as required by law.

Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal information
• The right to rectification of inaccurate information
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

We primarily process data within the United Kingdom. Where data is transferred internationally, we ensure appropriate safeguards are in place in compliance with data protection requirements.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website. Continued use of our services following changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related enquiries or to exercise your data protection rights, please contact us at:

mist-vector
47 Broadcast House
Media Quarter
London, EC2A 4NE

Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. The ICO can be contacted at ico.org.uk.